What software should be installed on my PoS device?

Software Updates on the Device:

 Once you have connected to the Wi-Fi - please leave your Pay4Good PoS plugged in and waiting, an automatic update may be sent to your machine - depending on area and Wi-Fi connection this may take up to 15 minutes. You will hear a bell ringing indicating that the software update has been downloaded and you are ready to use, this is a necessary step upon first opening your B4G. If you do not get the welcome ringing software download within 15 minutes please verify that the internet connection is functioning. 

1. With the device connected to the internet, there will be a software update.
2. Once the software update is complete, you should hear a sound (if the volume is still turned up) and see an app installed box show up on the drop down menu at the top of the screen.
3. Software can take upwards of 15 minutes for deployment to the device.  If the updates do not automatically start, please check your internet connection.
4. All future software updates will be applied by the Development team through app releases. Important to understand that when updating the software you will likely not be able to accept payments efficiently therefore please note the following.
5. Future software updates will be done as follows

• • On your dashboard you will be asked to pick a time block in which you are sure that you will not be using the machine (middle of the night etc.). Default time block will be set to 4am - 5am local time if you do not change it on your dashboard.
  • You will receive emails as early as 1 to 2 weeks before and reminders, please ensure that your machine is on and connected to the internet
  • Download will take a maximum of one hour
  • Once done a notification will be on the top of the screen showing upgrade is complete
  • Note if the upgrade is not successful it will be reattempted the next day and you should be able to operate the machine.
  • If there are any issues with the upgrade; please reboot the machine first, if the message is still not indicating success, please use your dashboard to send us a message.